Dallas homeowner guide
Sewage Backing Up Into Your House? What to Do in the First Hour
Step-by-step actions for a sewer backup in a Dallas home, from shutting off water to protecting floors.
Stop adding water
Shut off the dishwasher and washing machine, stop flushing and tell everyone in the house not to run water. Every gallon added rises out of the lowest drain.
Relieve pressure outside
If your home has an exterior cleanout, carefully loosening its cap lets sewage discharge in the yard rather than inside. Wear gloves and keep children and pets away.
Protect people and property
Avoid contact with sewage, move valuables off the floor, and photograph the damage for insurance. Contaminated drywall, carpet and pad generally need professional cleanup.
Once the immediate mess is contained, call for emergency sewer service to clear the line and find the cause.
Questions about your line?
☎ Call 214-257-2060